Is Technology Really Helping Us Get More Done?
Twenty years ago, new office technologies like email and teleconferencing contributed to a dramatic boost in productivity. Information flows accelerated. Collaboration with coworkers became easier and easier. Productivity grew significantly faster during the 1990s and early 2000s than in previous years. Today, productivity growth has declined appreciably. Since 2007 it hasn’t even kept up with inflation.
Thoughts on Gender and Why It Makes Radical Candor So Hard
This post is by Kim Scott (@kimballscott), Co-founder and CEO of Radical Candor, Inc., former Google and Apple exec, and advisor to Twitter, Dropbox, Shyp and others. Her first post on Radical Candor went viral last fall. Here, she looks at the topic from a new angle ...
Assessing the Maturity of Your Customer Success Organization - OpenView Labs
Different customer success approaches and goals will be relevant depending on where your company falls on the customer experience maturity spectrum, your annual contract value (ACV) and the complexity of your product ...
3 Tried and Tested Employee Engagement Activities that Work - OpenView Labs
It’s the claim heard around the world: Increase employee engagement and you’ll produce better results. Well, I’m here to tell you that that claim is true and here are the results to prove it ....
My Recurring Mistake in Managing Boards…and How to Easily Avoid It | Entrepreneurship Blog
So, I admit it. I’ve attended a board meeting without feeling fully prepared. And not just once. I’ve done it many times when serving in many different roles: as a board member, as an entrepreneur and executive responsible for managing my own board, and as a staff member tasked with supporting the work of the board. To be sure, there are widely varying degrees of preparedness; and it is fair to say that one can always be better prepared. So, it’s quite rare that I feel completely ready for any board meeting. And when I do, it’s usually an indication that I’ve actually allocated far too much valuable time to the task of meeting prep!
33 Things Every Aspiring Entrepreneur Should Know
A few months ago, I crossed the threshold of five years of self-employment with little fanfare or notice. Here are 33 things I wish I had known when I started my first business ....
How Free and Inexpensive Technology Put One Company's Scale-Up on the Fast Track
Frank Klesitz knew something had to change when the CEO found himself yelling at his team as he embarked on the scale-up of his company, Vyral Marketing. Klesitz, 30, lives in San Diego, but the vast majority of its employees are based in Omaha, Nebraska. Communication was starting to break down as Vyral Marketing grew from a handful of people who knew each other well to a larger group. It quickly dawned on Klesitz that he had to run the fast-growing company like the organization it was.