Lessons from 5 Bosses
Keith Rabois sits down with Samir Kaul to share some of the most valuable lessons he has learned from five bosses: Peter Thiel, Reid Hoffman, Max Levchin, Jack Dorsey and Vinod Khosla.
^ADJ: Some incredible lessons in here especially on time and limited resource management.
20 CEO Lessons Learned at HubSpot on the Journey from $0 to $20billion
I meet with lots of CEOs who want to pick my brain on the journey from starting to scaling HubSpot as its CEO. It was indeed a long strange trip, but one I learned a lot on.
^ADJ: Hubspot have been tremendously successful, and this post will give you an idea as to why - I particularly love the emphasis on culture and feedback.
Intercom's $250M/year AI bet
Intercom is betting their $250M/year business 100% on customer service and leveraging LLMs to turn their chat window real estate on 25,000 customer sites into their next step function in growth.
^ADJ: Interesting in how AI is being put to work (love the flywheel)
Drivers Of Software ROI
Our study on the ROI of IT + software showed an average 3-year total ROI of 278%.
^ADJ: I think the graphic is telling, enterprise think they are buying one thing, but actually benefit completely differently.
What-You-Know now beats Who-You-Know
The old adage that “it’s not what-you-know but who-you-know” is so entrenched that we don’t question the premise. Undoubtedly, who-you-know has been important throughout history, whether in the trade networks of ancient Greece, or in the dense web of high tech companies in Silicon Valley. A good network is especially important when capital is scarce, information hoarded, and when finding the appropriate contacts is difficult. For much of history, knowing the right people was crucial if you wanted cash and cache.
The 4 Deadly Sins of Work Culture - WorkLife with Adam Grant
How do you avoid joining a toxic culture– and build a healthy one once you’ve arrived? In this episode, Adam explores how to recognize the four deadly sins of work culture before you join an organization, and shares strategies that can help shape a thriving workplace from the inside. For the full text transcript.
^ADJ: Adam Grant not only writes great books, produces a very good podcast series - highly recommend.
Nurturing Connections in Casual Gatherings
With businesses increasingly going remote or hybrid, the power of in-person gatherings to forge and fortify connections within teams is vital.
^ADJ:Nothing like setting expectations upfront!