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Issue 231  29th August 2021

Where Digital Transformations Go Wrong in Small and Midsize Companies

The current economic environment threatens the success — and perhaps even the survival — of many small and midsize companies, because larger organizations are increasingly able to provide personalized experiences to their customers, in literally any way their customers choose. Most leaders of these smaller companies have already made significant digital investments to support their businesses operationally. But even as teams continue to work hard to harness all the data being generated by these technologies, it still takes longer than it should to get answers to basic KPI questions that are critical to running the business. What digital strategies are most small and midsize businesses missing? The answer is two-fold: understanding that you need specialized business analytics expertise on your leadership team and that you need to change how your organization makes decisions …

hbr.org

10 Things I Learnt in Government ...

Point 9: Strongly hierarchical, vertically integrated organisations can turn policy into action quickly but perform very poorly when required to address 'system' challenges. Frame your work accordingly.

^ADJ: I think we are seeing this play out right now unfortunately, and most of the bigger problems are ‘system’ challenges that need an ‘all of government’ approach

substack.com

Improving handovers by learning from Scuderia Ferrari

It has been nearly a decade since seminal reports and associated research documenting the surprising frequency of accidental injury in healthcare were published in the UK and around the world (Vincent, Neale and Woloshynowych 2001). Around that time, complex and systemic causes of a sequence of probable accidental deaths at the Bristol Royal Infirmary were emerging, while research at Great Ormond Street Hospital was finding that small, seemingly innocuous events could accumulate to affect mortality and morbidity (de Leval et al. 2000). In these incidents, the technical challenges of complex surgery in very high risk patients meant that teams were sometimes unable to prevent errors that subsequently affected patients.

healthmanagement.org

Ransomware on a Rampage; a New Wake-Up Call

Ransomware is on a rampage targeting industry and organizations. It is also and creating significant cybersecurity challenges. Ransomware is a type of malware cyber-attack where key files are encrypted encryption by hackers that renders data inaccessible to the victim. It is a criminal extortion tool and after an attack has occurred, the hackers will promise to restore systems and data when ransom is paid by the victims.

forbes.com

Clear and present danger: Why business leaders must prioritize cybersecurity

Just in the last few months, we’ve seen cyberattacks of unprecedented scale and audacity. The attack on information technology firm SolarWinds went undiscovered for months and led to security breaches in the U.S. government. A short while later, Colonial Pipeline paid a steep ransom in millions of dollars in Bitcoins to be able to resume operations after a week-long shutdown of service. In fact, the group behind the attack is back in the news under a new name, targeting companies with revenue of $100 million and more. Ironically perhaps, some of the same tools that enabled so many knowledge workers to be highly productive at home during the pandemic suffered cyberattacks …

venturebeat.com

Spies for Hire: China’s New Breed of Hackers Blends Espionage and Entrepreneurship

China’s buzzy high-tech companies don’t usually recruit Cambodian speakers, so the job ads for three well-paid positions with those language skills stood out. The ad, seeking writers of research reports, was placed by an internet security start-up in China’s tropical island-province of Hainan.

nytimes.com

France is banning any short flight that can be replaced by a train train

If you can get there within 180 minutes on the train, you won’t be able to fly.

fastcompany.com
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