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Issue 86  28th May 2017

Blunt, effective feedback, in 3 stories

Research is finally showing the link between free-flowing feedback and better business results. In workplaces where managers don’t engage in feedback, employee engagement rates limp in at 29%. On the flip side, when feedback is regularly exchanged between managers and employees, engagement jumps to 79%.

5 minute read, I now use Asana with 1:1's - more on this later, but happy to answer questions ^ADJ

asana.com

A relationship expert says one word can defuse a fight with your partner

Runkel shared his best advice for de-escalating a conflict that’s spiralled out of control because one person said something that cut deep.

Actually, that advice is just one word ...

3-minute read - haven't tried it yet, but willing to do so. ^ADJ

businessinsider.com.au

To Change Your Strategy, First Change How You Think

It seems that everyone these days is looking for a disruptive business model. But a business model is only one part of the equation. Equally important is the mental model behind the business model, as well as a measurement model for both. It’s the combination of mental, business, and measurement models that allows real transformation to occur.

6 minute read - some great thinking, but challenging! ^ADJ

hbr.org

What If Companies Managed People as Carefully as They Manage Money?

Today’s executives spend a lot of time managing the balance sheet, despite the fact that it doesn’t represent their company’s scarcest resource. Financial capital is relatively abundant and cheap. According to Bain’s Macro Trends Group, the global supply of capital stands at nearly 10 times global GDP. As a result of capital superabundancy, global quantitative easing and relatively low demand for investments in R&D and capital projects, the after-tax cost of borrowing for many companies is at or near inflation, making the real cost of borrowing close to zero.

In contrast, today’s scarcest resource is your human capital, as measured by the time, talent and energy of your workforce. Time, whether measured by hours in a day or days in a career, is finite. Difference-making talent is also scarce. The average company considers only about 15% of its employees to be difference makers. Finding, developing, and retaining this talent is hard — so much so that the business press refers to a “war” for talent.

hbr.org

Why The Future of Sales Looks A Lot Less Salesy - ...

These days, we can find out just about everything we need to know before making a purchase without anyone’s help.

4 minute read

mattermark.com

One Behavior Separates The Successful From The Average

Most people only do what they are asked, doing only the minimum requirement. They need specific instructions on most things they do.

2 minute read, and great to share with family ^ADJ

thriveglobal.com

Is Your Change Creating a Flood?

What’s the surest way for CEOs to lose their jobs? In a 2015 study of more than 1,000 corporate directors of companies whose boards had fired or pushed out a CEO, the No.1 reason was “mismanaging change.”

5-minute read

bain.com
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