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Curated by Andrew Johnson. Partner Update is a weekly curated publication for those that get stuff done and make things happen. Subscribe now and never miss an issue.

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Issue 355  27th July 2025

Five Kinds of Organizational Debt — Constellary

Be aware of these five kinds of organizational debt. They compound over time like technical debt but while debt slows down your product, org debt slows down everything.

^ADJ: I think people forget about leadership debt

constellaryhq.com

Demystifying AI Starts With Sound Strategy

Start with Strategy. As the foundation for AI success, strategy requires aligning stakeholders from IT and other lines of business and building a roadmap around targeted outcomes.

^ADJ: Good reminder: "The right model can drive efficiency, accuracy, and business impact; a model that is misaligned with your use cases risks."

forbes.com

Why Senior Leaders Should Stop Having So Many One-on-Ones

^ADJ: In most large organisations, a typical CEO’s or senior executive’s calendar is clogged with 1:1 meetings - but is this effective - some new thinking.

hbr.org

AI shortcuts - build your own person ai-copilot

One of my favourite collaborators, Tal Raviv, is back with another incredible piece that will change how many of you operate at work. Start here if you’re looking for the promised AI productivity gains everyone’s talking about.

lennysnewsletter.com

How People Use Claude for Support, Advice, and Companionship

Our key findings are:

Affective conversations are relatively rare, and AI-human companionship is rarer still. Only 2.9% of Claude.ai interactions are affective conversations (which aligns with findings from previous research by OpenAI).

Companionship and roleplay combined comprise less than 0.5% of conversations. People seek Claude's help for practical, emotional, and existential concerns. Topics and concerns discussed with Claude range from career development and navigating relationships to managing persistent loneliness and exploring existence, consciousness, and meaning.

Claude rarely pushes back in counseling or coaching chats—except to protect well-being. Less than 10% of coaching or counseling conversations involve Claude resisting user requests, and when it does, it's typically for safety reasons (for example, refusing to provide dangerous weight loss advice or support self-harm).

People express increasing positivity over the course of conversations. In coaching, counseling, companionship, and interpersonal advice interactions, human sentiment typically becomes more positive over the course of conversations—suggesting Claude doesn't reinforce or amplify negative patterns.

anthropic.com
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