How we measure AI
Some great thinking as to how to evaluate how AI is being used and to think about "AI fluency".
AI is going to impact all roles, we cant ignore and we need to come up with some frameworks to evaluate where teams are honestly at.
At Zapier they use this framework:
Evaluation across four levels, from basic exposure to full-on transformation:
❌ Unacceptable: Resists AI, distrusts automation, dismisses experimentation ✅ Capable: Dabbles in tools like ChatGPT or Copilot; light, recent usage 🚀 Adoptive: Embeds AI into personal workflows; starts automating, chaining models 🧠 Transformative: Uses AI to reshape strategy, systems, and user experiences
Each level builds on the last, and the goal isn’t to judge, but to grow.
Communicate A Vision To Shift Strategy, Shape Networks To Change Behavior
Former Intel CEO, Andy Grove, described the decision to switch the company’s focus from memory chips to microprocessors as a “strategic inflection point” that arose from a single conversation between he and CEO Gordon Moore. Armed with that vision they transformed the company in three years.
Hybrid Still Isn’t Working
An interesting perspective on hybrid work, key takeout: how you have previously managed in office teams, does not translate to hybrid workers - so new skills need to be developed by managers to coach and encourage new ways of us all working together effectively.
Radiate Intent
"Rather than shifting from permission before to forgiveness after, shift from asking permission to telling as many as you can about your intention. Radiate it loudly and clearly before you act so that no one will be surprised."
Here is some great advice about communicating intent and your actions!
Want to Use AI as a Career Coach? Use These Prompts
"Sample prompt: I’m unsure about my career path. Can you ask me some reflective questions to help me identify my strengths and interests?"
AI can be an incredibly powerful coach - some great examples in this article as to how it can be used.