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Issue 260  25th September 2022

Apple’s Next Big Thing: A Business Model Change

Lacking a magical new product of iPhone proportions, the company, its focus, and its culture are bound to change.

^ADJ: A good walk through on strategy and change in one of the worlds most successful companies.

mondaynote.com

Credit Suisse Global Wealth Report

The Global Wealth Report analyzes the household wealth of 5.3 billion people across the globe. Multi-faceted and eye-opening - from Credit Suisse.

^ADJ: This report offers up some interesting datasets, especially on the relative performance of NZ. Quick takeout, if you are in NZ, own a house, then on average you are doing well (but not quite as well as if you lived in Australia). Report shows that we have a long way to go to dealing with housing issues, and the importance of infrastructure investment alongside productivity growth.

credit-suisse.com

If we’re so busy, why isn’t anything getting done? | McKinsey

With endless meetings, incessant emails, and casts of thousands, companies have mastered the art of unnecessary interactions. Winning in the next normal requires much more focus on true collaboration.

^ADJ: The amount of time that we spend in meetings to collaborate is increasing - some good thinking on how we can use technology and culture to improve

mckinsey.com

LaGuardia Airport Is No Longer the Worst. This Team Fixed It

An elite squad was tasked with making sure the gleaming Terminal B was ready to open. There are lessons from LaGuardia for every business.

^ADJ: My takeout from this article “They identified risks so they could mitigate them. They reduced uncertainty. They worried about the failure of little things, which ensured the success of bigger things”, simple & effective!

wsj.com

How to Talk to an Employee Who Isn’t Meeting Their Goals

Having to tell someone that they’re not meeting their work standards can get awkward fast. Luckily, simply asking them to evaluate themselves can do a lot of the work for you. If they can spot the problems on their own, it saves you a lot of trouble. If not, make sure that your goals and visions are aligned. State the non-negotiables and how it can help them further their career. Be clear about your employee’s failings by describing specific examples and behaviors you observed, giving them guidelines about how they can get back on track. Ask them to create an improvement plan and then review together, filling any gaps they might have missed, setting deadlines, and explaining repercussions if the goals are not met. Confrontation about shortcomings is much easier when it’s done with a shared vision, clear expectations, and a plan to move forward.

^ADJ: My observation is that these would be the most avoided conversations at work, so some useful tips to help, my addition would be ask: how do you think your co-workers would rate your performance, or a little more direct: “if we were to get someone independent in, that has experiance with your role, where would they say you are doing well, and where would they say you need help?”

hbr.org

7 Questions to Ask Your New Boss

The most important relationship to get right when starting a new job is the one with your boss. How do you build trust right from the beginning? And how do you get the feedback you need to succeed? The author offers seven questions to try. You will accelerate your career success if you can manage your boss better, which requires you to understand them better, which requires a deliberate strategy

hbr.org
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