StatusPage.io Blog - $2,300,000 to One (Or How We Support 1,650 Customers With Just One Rep)
It's been a little over a year since I blogged about why company founders should do customer support for as long as possible. Here we are, one year later and our customer count has almost tripled! I think we must be doing something right, because honestly, not a lot has changed ...
Why Value Creation is the Foundation of Business
Business begins with value creation. It is the purpose of the institution: to create and deliver value in an efficient enough way that it will generate profit after cost ...
How to Work Confidently with Numbers People
In the era of Big Data, analytics are becoming a competitive necessity for many managers. And even if it’s not an explicit part of your job description, chances are you need to understand at least something about data and analytics to be successful. So, where should you start? What’s the best way to get a handle on the basics? How should you get to know the quants in your company? And how can you be sure you’re asking them the right questions? ....
How Apple Built 3D Touch
Apple has made many things over the years, but its process has remained essentially the same: Find something ugly and complicated and make it prettier and easier ....
Meet the New Boss: The World’s First Artificial-Intelligence Manager?
Last week, the Japanese multinational conglomerate Hitachi quietly issued an intriguing announcement. Apparently, the company has appointed its first AI boss ....
Five New Management Metrics You Need To Know - Fortune
After years of leading teams and then, at Greylock, watching some of the best startup CEOs in the world, I’ve learned that the most important metrics are often ones you never read about on the income statement or in the financial press .... one of my favourite articles ^ADJ
Winds Of Change At Dyson | Co.Design | business + design
Sir James Dyson, inventor and honorary Commander of the Order of the British Empire, works out of a glass-walled office on the second floor of Dyson world headquarters, in the village of Malmesbury, 100 miles west of London ....
How the Tesla Model S is Made | Tesla Motors Part 1 (WIRED)
Check out this video on YouTube as they go through the production process for the Model S