What Aircraft Crews Know About Managing High-Pressure
The Australian Transport Safety Bureau’s (ATSB) 2013 report on Flight QF32 shows just how difficult the situation in the cockpit actually was and how professionally the crew responded to the emergency. In the critical 20 seconds after the engine exploded, the crew received 36 aircraft monitor system alerts. Over the next 20 minutes, another 41 were recorded. It was the unanimous opinion of the ATSB that the effective cooperation of the crew in the cockpit was crucial to the plane’s safe landing.
^ADJ: when we have a bad day in the office, it’s really nothing compared to what the crew of QF32 had to face, the difference they trained for it, particularly around communication. “Open questions are vital in all decision making processes as a means to come up with the best solutions and also as preventative measures against potentially dangerous or imperfect outcomes.“
How to Give Feedback People Can Use
Over the last decade, I’ve conducted thousands of 360-degree feedback interviews with the colleagues of the leaders I coach. My goal with these sessions is to get a better sense of my clients’ strengths and weaknesses, but more often than not, the feedback isn’t particularly useful.
How do you give feedback that helps someone learn and improve? This strategic developmental feedback requires careful thought and insightful construction. This kind of feedback is ...
^ADJ: Having been coached on giving feedback this area is hard work .... some useful tips.
Family Business
Serving on any board of directors is hard, but in a family-owned business, it’s even harder. Unlike their public-company counterparts, which focus mainly on increasing shareholder value, family-business boards must act on behalf of stakeholders with multiple and potentially conflicting agendas – for example, co-owners with equal power and completely opposing financial timelines.
Third of millennial Brits say primary bank is a challenger
More than one in five UK consumers, and one in three millennial Brits, say their primary banking relationship is with one of the host of challengers to have emerged over the last decade, according to a report from AT Kearney. Having remained largely unchallenged for a century, since the 2008 crash, Britain's high street banks have been facing up to competition from a slew of tech-savvy upstarts, including Monzo, Starling and Atom.
^ADJ: We are not seeing this change at a retail level in NZ, but we do have innovators like Simplicity (index KiwiSaver), Jude (personal banking assistant app) and Harmoney (peer to peer lending) - will be interesting to see if one of the newbies jumps the ditch from Australia.
Prime Leverage: How Amazon Wields Power in the Technology World - The New York Times
Software start-ups have a phrase for what Amazon is doing to them: ‘strip-mining’ them of their innovations.