The Key to Decrease Resting Heart Rate According to Science
Remember the last time you put two fingers on your wrist to feel the pulse? Counting heartbeats has always been a fun activity in PE classes. Nowadays, we can use a wearable tracker to get a more accurate reading. But the idea is the same: heartbeat per minute holds the key to assess our physical well being ...
Interesting research on how to say sorry in business
No matter how you phrase it, apologizing to your customers for a service failure is never easy.
They’re upset, and you need to find some way to salvage the relationship and their business. But it’s tricky to navigate such a sensitive conversation. If you don’t phrase an apology the right way, a lukewarm relationship with your customer will get very heated, very quickly.
Not only do you risk losing the customers you’ve wronged, you risk all future revenue from those relationships. Losing those customers also means losing the opportunity for growth or expansion within their accounts. What’s more, you will likely have to deal with the fallout that follows, including the negativity that can spread like wildfire on social media.
But it doesn’t have to be that way.
Here’s Why Public Wifi is a Public Health Hazard
We took a hacker to a café and, in 20 minutes, he knew where everyone else was born, what schools they attended, and the last five things they googled.
^ADJ: Timely reminder to take your personal Cyber Security more seriously
Wing Officially Launches Australian Drone Delivery Service
After years of testing, Wing is now offering consumer drone delivery to select Australian suburbs
Death of the calorie
For more than a century we’ve counted on calories to tell us what will make us fat. Peter Wilson says it’s time to bury the world’s most misleading measure ...
Going Toe-to-Toe With Ukraine’s Separatist Hackers
The proliferation of cyberespionage tools empower even small breakaway regions to run digital intelligence operations.
On Tesla’s Incredible Platform Advantage | steve cheney – technology, business & strategy
Since the Model S was released anyone who has ridden in the car says it feels like magic. The model 3 extended on this, arriving late but suggesting Tesla – as a car company – honed an ability to produce experiences far above most others, even though they started from scratch.